Privacy Policy
How Carve Creation handles information submitted through this site.
Carve Creation Corporation (“Carve Creation,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.carvecreation.com, submit a project inquiry, upload project materials, communicate with us, or use related online services that link to this Policy (collectively, the “Services”).
1. Information We Collect
The information we collect depends on how you interact with us.
Information You Provide Directly
We may collect:
- Contact information, such as your name, company, organization, email address, phone number, and professional role.
- Project information, such as the project name, location, market, stage, budget range, delivery timing, requested capabilities, quantities, and project description.
- Project materials, such as drawings, schedules, specifications, renderings, images, spreadsheets, documents, ZIP files, and file-sharing links.
- Communications, including questions, feedback, correspondence, meeting information, and records of our interactions.
- Portal information, such as account details, project activity, approvals, messages, file activity, and other records associated with an authorized project workspace.
Please provide only information that is relevant to your inquiry or project and that you are authorized to share.
Information Collected Automatically
When you use the Services, our website, hosting, security, and technical service providers may automatically collect information such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring and exit pages
- Pages viewed and links selected
- Date and time of access
- Approximate location derived from an IP address
- Diagnostic, security, and error information
We may use cookies or similar technologies that are necessary for website operation, security, user preferences, and measurement. If we introduce nonessential advertising or behavioral-tracking technologies, we will provide any notices and choices required by applicable law.
Information From Other Sources
We may receive information from business partners, project participants, referrals, publicly available professional sources, or organizations with which you are affiliated. For example, an architect, contractor, owner, or procurement consultant may provide your business contact information in connection with a project.
2. How We Use Information
We may use personal information to:
- Review and respond to project inquiries.
- Evaluate project fit, scope, technical requirements, quantities, schedule, and delivery needs.
- Prepare preliminary pricing, proposals, or recommended next steps.
- Communicate with clients, prospective clients, consultants, contractors, and project partners.
- Store, organize, review, and coordinate submitted project materials.
- Create and manage authorized project portal access.
- Perform contracts and provide manufacturing, coordination, delivery, or related services.
- Maintain project, approval, quality-control, delivery, warranty, and business records.
- Operate, secure, maintain, and improve the Services.
- Detect fraud, misuse, malicious files, or other security threats.
- Comply with legal, regulatory, tax, accounting, and contractual obligations.
- Establish, exercise, or defend legal claims.
We do not use uploaded project files to train public artificial-intelligence models.
3. Project Files and Confidential Information
Project files may contain proprietary designs, specifications, commercial information, or other confidential material. We limit their use to legitimate inquiry, project, operational, security, and legal purposes.
Submitted files may be processed or stored by service providers that support website hosting, file storage, email, security, project coordination, and related business operations. Those providers are authorized to handle information only for the services they provide to us, subject to their applicable agreements and legal obligations.
No transmission or storage method is completely secure. If materials require an executed nondisclosure agreement, restricted-access environment, export controls, or another special handling protocol, contact us before uploading them.
4. How We Disclose Information
We may disclose personal information to the following categories of recipients:
- Service providers supporting hosting, cloud storage, file transfer, email, communications, security, analytics, portal operation, and technical maintenance.
- Project participants such as affiliated manufacturing teams, suppliers, consultants, logistics providers, installers, contractors, or other parties when reasonably necessary to evaluate or perform an authorized project.
- Professional advisers such as attorneys, accountants, insurers, auditors, and financial advisers.
- Government authorities or other parties when required by law, legal process, regulation, or a valid governmental request, or when necessary to protect rights, safety, property, or security.
- Transaction participants in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate protections.
- Other recipients at your direction or with your consent.
We do not publicly disclose project materials or identify a project as a case study without appropriate authorization.
5. Sale and Sharing of Personal Information
Carve Creation does not sell personal information for monetary consideration.
We do not use personal information submitted through project inquiries or project files for cross-context behavioral advertising. If our practices change in a way that constitutes a “sale” or “sharing” under applicable privacy law, we will update this Policy and provide required opt-out mechanisms before engaging in that activity.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:
- Respond to inquiries and maintain appropriate business follow-up records.
- Evaluate, negotiate, perform, and close out projects.
- Maintain approval, quality, warranty, delivery, accounting, and contractual records.
- Meet legal, regulatory, insurance, tax, and dispute-resolution requirements.
- Protect the security and integrity of our systems.
Retention periods vary according to the type of information, the status of the relationship or project, contractual requirements, and applicable law. When information is no longer reasonably required, we may delete, anonymize, or securely archive it.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. These measures may include access controls, authenticated systems, secure hosting, transmission protections, file restrictions, backups, and internal handling procedures appropriate to the information involved.
No security measure can eliminate all risk. You are responsible for using secure transfer methods, protecting your own credentials, and notifying us promptly if you suspect unauthorized access to project information or a portal account.
8. Your Privacy Rights
Depending on where you live and the law that applies, you may have the right to request that we:
- Confirm whether we process your personal information.
- Provide access to categories or specific pieces of personal information.
- Correct inaccurate personal information.
- Delete certain personal information.
- Provide a portable copy of certain information.
- Restrict or object to certain processing.
- Explain the categories of information collected, the purposes of use, and categories of recipients.
- Opt out of the sale or sharing of personal information or certain targeted advertising.
- Limit certain uses of sensitive personal information.
You may also have the right not to receive discriminatory treatment for exercising an applicable privacy right.
To submit a request, email sales@carvecreation.com with the subject line “Privacy Request.” Describe the request and identify the email address or business relationship associated with your information.
We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, but we may require evidence of the agent’s authority and direct identity verification with the individual concerned.
Some information may be exempt from a request, including information that we must retain for legal, security, contractual, accounting, warranty, or dispute-resolution purposes.
9. California Privacy Information
California residents may have rights under the California Consumer Privacy Act, as amended, when that law applies to Carve Creation and the relevant information. These may include rights to know, access, correct, delete, and obtain information about collection and disclosure practices, as well as rights to opt out of sale or sharing and limit certain uses of sensitive personal information.
In the preceding twelve months, we may have collected the categories described in Section 1, including identifiers, professional or employment-related information, internet or network activity, approximate geolocation, commercial or project information, communications, and inferences reasonably derived from project requirements. We collect and use these categories for the purposes described in Section 2 and disclose them to the categories of recipients described in Section 4.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
10. Global Privacy Control and Do Not Track
Where legally required and technically applicable, we recognize valid browser-based opt-out preference signals, such as Global Privacy Control.
Some browsers also transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to those signals, the Website may not respond to them independently. You can manage cookies and similar technologies through your browser settings and any controls presented on the Website.
11. Children’s Privacy
The Services are intended for business and professional users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and, where appropriate, delete it.
12. International and Cross-Border Processing
Carve Creation is based in the United States and works with service providers and project participants that may operate in other jurisdictions. Information may therefore be processed in the United States and other countries where privacy laws may differ from those in your location.
Where required, we use appropriate contractual or other measures for cross-border transfers.
13. Third-Party Links and Services
The Website may link to external websites, publications, file-sharing platforms, social networks, and other services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our Services, business practices, technologies, or legal obligations. We will post the revised Policy on this page and update the effective date. If required by law, we will provide additional notice of material changes.
15. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Carve Creation Corporation
Los Angeles, California
Email: sales@carvecreation.com
Phone: 877-856-6665
